business process improvement
The client associated with this case study is an vital city in the northeastern United States. This is an example of the use of OM Plus advanced to Printing Technology software Spooler Plus for intelligent document delivery as a means to improve business processes and increase staff productivity.
Business Problem – The staff of the city is faced with the need to improve the delivery of the intelligence of the company and reduce significantly around the time of printing to delivery to end user. They used a centralized pool of generous and expensive to maintain and support the production of printers Xerox in their data center for printing company. Once in black and white the jobs that were physically delivered to the end user requests. This process could take hours or sometimes more than a day. Improved productivity was not possible without more timely delivery of business intelligence to end users requires to do their jobs. The city needed to develop a master plot to migrate away from generous, centralized printing assets to a de-centralized architecture of the printer network for the company intelligence could be in black and white near the end user requests. The city also needed a plot to support this new environment at the end of migration in the most cost effective way possible.
Key Technical Challenge – The city faces a very real challenge in terms of its plot to disperse printing. When they analyzed thousands of print jobs being in black and white in its centralized production printers, determined that most of the posts working under a couple of hundred pages. The plotted network printers could effectively handle these jobs. But, approximately ten to twenty percent of their printing enterprise application (this varied dramatically by the time the fiscal quarter) was over 200 pages and it would be problematic if they were in black and white on network printers. Problems that could arise include:
When a job was larger than the paper input tray of a printer, work can not print completely until more work is (unbeknownst to the user who requested the work and picked it up thinking it was full) and information would not be accurate due to lack of pages.
Printers would be monopolized by generous jobs making a bottleneck for end users trying printing, putting the user back in the same spot they were before the centralization, lack of productivity, while waiting for delivery of your print jobs.
Bandwidth on network segments could be more saturated by generous print jobs, causing performance problems for other users and applications.
The cost per page printers for network exceeded the production of generous-size printers. These increased costs were offset by improved delivery times of small print jobs, but, the cost of print jobs to very generous network printers can not be justified.
After identifying this set of challenges in generous print jobs, the city chose it would be necessary for generous jobs Print is in black and white on a centralized printer. The staff knew they needed "business rules" in the print Spool of determining the appropriate printer rather than relying on end users to make the right determination.
Technical Environment
Heterogeneous Mainframe, Windows, UNIX and Linux environment with enterprise applications packaged and homegrown.
Lexmark and other network printers
Technical Solution
OM Plus runs on a Windows server, configured as a fantastic print server Company with redundancy.
OM Plus receives print jobs from its source application and determines the number of pages in the print job.
Based on the number of pages in the job, OM Plus provides the printer to the network or re-routes request to the printer to use its high production cost less per page.
For any work that is diverted, an email is sent to users notifying them that their work has been diverted.
No change in the required applications.
Other Features
As a byproduct of the installation of OM addition, the client also had access to all the other features of OM Plus, which are designed to help control and manage their print jobs and printers.
These features streamlined operations and reduced costs related to administration and support of its grand architecture of the enterprise network printer. Costs to predict at the time of going to a centralized print model is avoided through central management and control through the administration screen OM Plus central.
Application
In web services including installation, system configuration, testing and training users was provided by the service engineers Plus Technologies.
The completed application was completed and in production surrounded by two weeks of the order.
Results
The print is new de-centralized.
Intelligent routing allows documents to the use of a lower cost per page printers centralized and business rules.
The tight deadlines for printing the vast majority of print jobs greatly improved staff productivity.
OM Plus and job management features eliminate the printer support centralized print.
Customer Quote
"We face a major challenge and risk in the migration of our impression of a centralized model to a de-centralized model. That risk was significantly reduced by the use of OM Plus, it enables us to non-selective, centralized intelligent employment size and management of our printing architecture all in one screen. "
-Director of Technology Services Information
About the Author:
Plus Technologies offers advanced Print Spooler, Print Management Software, Document Delivery, Windows Printing and UNIX Printing services and solutions.
Phone – 877-899-7587 (Toll Free)
Outside the US and Canada – 937-384-0444
Email: contactus@plustechnologies.com
Article Source: ArticlesBase.com – Intelligent Document Routing for Business Process Improvement and Staff Productivity
