How do you develop a business process reengineering framework?
I need to run a business process reengineering project for a financial institution. i would thus like to know the beggining point for such a project, the logical steps and measurements of project progress etc.
As I'm sure you're aware, business process reenginnering (BPR) is a major subject and too indepth to cover in one answer. I'd recommend your local learning library as a starting point, although you should find some excellent information on the internet. Check out www.brint.com/BPR.htm.
My own experience of being involved in BPR is that the first step should be to assemble a task force consisting of (if possible) heads of departments for the full Company, as in BPR exercises it involves each aspect of what the business does. A apparent explanation of what BPR is and why it's required (is it certainly required?) would be useful if no BPR exercises have been carried out previously. Each manager in the business needs to be with you and appreciate the fundamentals of the framework for it to be successful. Outline expectations early on and gain buy-in from all involved.
Regular follow up meetings (weekly or fortnightly) and support the managers who are involved fully, it can be a nightmare producing departmental T&M studies for example, and if the manager is unfamiliar with them they may get stressed or of poorer quality still just start making stuff up.
Don't rush it – BPR's take a lot of time but that time is a worthy investment if it helps streamline the business and saves costs.
Best of luck.
As I'm sure you're aware, business process reenginnering (BPR) is a major subject and too indepth to cover in one answer. I'd recommend your local learning library as a starting point, although you should find some excellent information on the internet. Check out http://www.brint.com/BPR.htm.
My own experience of being involved in BPR is that the first step should be to assemble a task force consisting of (if possible) heads of departments for the full Company, as in BPR exercises it involves each aspect of what the business does. A apparent explanation of what BPR is and why it's required (is it certainly required?) would be useful if no BPR exercises have been carried out previously. Each manager in the business needs to be with you and appreciate the fundamentals of the framework for it to be successful. Outline expectations early on and gain buy-in from all involved.
Regular follow up meetings (weekly or fortnightly) and support the managers who are involved fully, it can be a nightmare producing departmental T&M studies for example, and if the manager is unfamiliar with them they may get stressed or of poorer quality still just start making stuff up.
Don't rush it – BPR's take a lot of time but that time is a worthy investment if it helps streamline the business and saves costs.
Best of luck.
References :
http://www.brint.com/BPR.htm.
WOW, I hope that this is for an assignment and not for a real life project. A re-engineering exercise is a major exercise and should not be attempted if you have not be fully trained and HAVE a framework with all required sub-skillsets.
References :