Upper Management’s Role In Human Resources
I believe we can all agree that people (read: human capital) are critical to the success of a business and that many HR managers are not always capable of providing a workplace atmosphere that is conducive to increased productivity and worker satisfaction. As a result, Business proprietors and top-level managers need to assign a higher priority to it and to take a more active role in making an environment that promotes employees’ qualified growth and job satisfaction.
What should CEO’s do about it?
The optimal situation would be to find an HR manager who is capable of filling the role of a strategic partner. A person who can be effective in performing administrative tasks as well as acting as an internal consultant and agent of change. If the CEO doesn’t have this situation, they have two choices. The first would be to enact competency development for key HR personnel, while the second option is to become more actively involved in their company’s human resources activity. In either case, CEOs need to make sure that the establishment’s human resources goals are plainly aligned with their business goals. The CEO needs to transition the HR mindset from traditional business metrics to ones that really make a tangible difference.
For example, recruitment measurements should not just be based on the rightness of delivery but how well the job fits also. Training metrics should not be based solely on the amount of training hours, but also in the transfer of job skills education to the workplace. CEOs should see to it that performance improvement is being monitored, rather than just the comprehensiveness of the establishment’s performance management. This doesn’t mean that the other measures are not vital, just that stopping at the measurement of HR activities lessens HR’s responsibility for contributing to the company’s overall productivity and profitability.
Personnel make more of a difference in organizations than tech and money. Human resources is simple to take for granted, because employees often simply look out for themselves whether management intervenes or not. A CEO who is all ears on maximizing their human capital can go a long way headed for changing the workplace environment entirely.






